As adjusters and claims handlers, we frequently encounter claims relating to alleged defects or failures of products or services. In addition to common law duties and bespoke contracts entered into, there is legislation to consider, depending upon wh…
In early August, the government of the United Kingdom released 13 proposals to change product safety. While stakeholders have been expecting these proposals for a while now, a few of the changes came as a surprise to regulatory experts because they c…
When goods and machinery are produced on one side of the world and shipped to another, challenges arise. After a loss, there are documents to review, shipping regulations to navigate and liability issues to uncover. Whether a company is shipping peri…
The healthcare industry is changing to accommodate more modern demands, particularly those of patients who choose to self-treat. Over-the-counter (OTC) medications have risen in popularity recently, as patients increasingly seek more flexibility to t…
Foreword by Chris Occleshaw, international product recall consultant at Sedgwick: Welcome to the latest edition of Spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers an…
Foreword by Julie Ross, international business development director at Sedgwick: Welcome to the latest edition of Spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and…
Product recalls impact thousands of companies each year — putting people and brands at risk. The consequences to a company’s reputation, market share and bottom line can be devastating. While the cause behind recalls can vary widely — fro…
Following a steady increase in reported deaths caused by faulty children’s products, the Consumer Product Safety Commission (CPSC) is under pressure to act more aggressively in pushing companies to recall products that pose a risk to children and tod…
As electrical OEMs congratulate themselves on a bumper year for sales, many remain cautious about what 2022 holds in store as new right to repair regulations start to bite. In some respects, 2021 has been a good year for electrical appliance manufa…
A new law which gives consumers the right to repair electrical appliances in the home is coming this summer, say UK ministers. The overall objective with this new piece of legislation is to ensure manufacturers make spare parts available for up to 1…
As we head into a new year, we’ve spotted a new trend impacting companies across all industries: product recalls are becoming more frequent, complex, and expensive. Based on our experience and analysis of the data, advanced technology, more effici…
You have done all that you can. You have been diligent in your R&D, engineering, testing, manufacturing and quality control. Sales and Marketing are excited and ready. You have vetted instruction manuals and labels. You have even involved Legal. Yo…